HBL is one of the largest banking networks in the country. The bank is highly popular for its smart banking services and customer satisfaction. Now, the bank has announced another great news for all the customers. You can now enjoy HBL WhatsApp banking services. By using this service, you can track your account details through your WhatsApp. Let’s have a look at how this works.
HBL WhatsApp Banking Services
The primary goal of HBL WhatsApp banking services is to allow a one-to-one conversation between the HBL phone banker and the customer. If you are an HBL customer, you can simply send a WhatsApp message to the HBL UAN number (021-111-111-425). Using this method, you can request for account balance, acquire product information, inquire about Roshan Digital Account (RDA) services, locate your nearest ATMs and bank branches, and request answers for FAQs.
Benefits of WhatsApp Banking
By introducing WhatsApp banking, HBL has taken a step further towards understanding the customers’ needs. On one hand, digital banking methods have minimized the hassle involved in making transactions. However, on the other hand, the number of queries and complaints has also increased.
By offering intuitive solutions to customers, HBL has taken a major step towards resolving their issues.
Partnership With E Ocean
HBL has made it possible by partnering with E Ocean – a leading Cloud Communications provider.
Abrar Ahmed Mir, Chief Innovation & Financial Inclusion Officer – HBL, commenting on the deployment, said, “We are happy to be partnering with E Ocean for the deployment of the WhatsApp Banking service. This offering is a pivotal step in providing HBL’s customers, especially those who are frequent users of WhatsApp, seamless customer service through this Conversational Messaging platform. This is in line with the Bank’s focus on keeping our customers at the forefront of our digital transformation journey and continuing to empower them with hassle-free, convenient lifestyle options.”
We hope other banks follow the footsteps of HBL and offer intuitive banking solutions to customers across the country.
Key Takeaways:
What is HBL WhatsApp Banking?
The primary goal of HBL WhatsApp banking services is to allow a one-to-one conversation between the HBL phone banker and the customer.
How To Contact HBL Banker through WhatsApp?
If you are an HBL customer, you can simply send a WhatsApp message to the HBL UAN number (021-111-111-425). Using this method, you can request for account balance, acquire product information, inquire about Roshan Digital Account (RDA) services, locate your nearest ATMs and bank branches, and request answers for FAQs.
